Legal

Privacy policy

How Kineo Pursuits collects, uses and protects your personal information, in plain English.

Last updated: [date]

1. Who we are

Kineo Pursuits (“we”, “us”) is operated by [company legal name], registered in [country] under number [registration number], with its address at [registered address]. We are responsible for the personal information you share with us through kineopursuits.com and when you book or enquire about a trip.

2. Information we collect

Information you give us: your name, email address, phone or WhatsApp number, travel preferences and anything you include in messages or enquiry forms. When you book, we may also collect passport details, date of birth, emergency contacts, dietary needs, and health, fitness or diving information needed to keep you safe.

Information collected automatically: basic technical data such as your IP address, browser type and the pages you visit, collected through cookies and similar technologies (see section 5).

3. How we use your information

To reply to enquiries and help you choose a trip
To arrange and deliver your booking, including accommodation, transfers, guides and coaches
To keep you safe, for example checking medical and experience information before freediving
To send booking updates and pre-trip information
To send news and offers, only if you've agreed, and you can unsubscribe at any time
To improve our website and services
To meet legal, accounting and regulatory obligations

4. Sharing your information

We never sell your personal information. We share it only where needed to deliver your trip or run our business, with:

Trip suppliers such as accommodation providers, guides, coaches, boat and transport operators
Service providers that host our website, send emails or process payments
Insurers, emergency services or medical providers, if needed for your safety
Authorities, where we are legally required to

Everyone we share data with must protect it and use it only for the agreed purpose.

5. Cookies

We use essential cookies to make the website work and, with your consent, analytics cookies to understand how it's used. You can change your cookie choices at any time. See our cookie policy for details.

6. International transfers

Because our trips take place in different countries and our service providers may be based abroad, your information may be transferred outside the country where you live. When this happens, we take steps to make sure it stays protected.

7. How long we keep it

We keep personal information only as long as we need it for the purposes above, including legal and accounting requirements. Enquiry details are kept for [X months]; booking records for [X years]. Health information is deleted once your trip and any related claims are complete.

8. Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, ask us to delete it, object to or restrict how we use it, receive a copy in a portable format, and withdraw consent at any time. To use any of these rights, email us. You may also complain to your local data protection authority.

9. Contact us

For any questions about this policy or your personal information, contact us at hello@kineopursuits.com or on WhatsApp at +960 916 9751. We may update this policy from time to time; the date at the top shows the latest version.